OTT-TTI Fellowship Programme
Project brief OTT Consulting is working with the Think Tank Initiative to deliver the 2018-2019 OTT-TTI Fellowship Programme. The programme aims to support new emerging think tanks...
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Design for open challenges
In my last article, The Business of Service, I looked at the notion of service design as an approach to create and redefine services and experiences for consumers, citizens and...
The business of service: Why think tanks need a service design lens
Traditionally the notion of ‘business' is perceived incongruent with the values of think tanks. Those in academia, the third sector, and government policy makers often...