Introduction to Virtual Facilitation and Production

Organised by Southern Hemisphere
Event type Courses
Location Online
Start date 21 April 2021 10:00

Objectives of the course

This introductory course to Facilitating & Producing Participatory Virtual Events will help you to make the best use of virtual opportunities to engage with people, to explore issues creatively, and to reach decisions. We will consider some challenges when facilitating virtual processes and share tips and tools to make the virtual experience engaging, participatory and productive. The course is offered on Zoom but the principles, tools and techniques have wider use for other platforms

What will it cover?

This short online course focuses on the roles of facilitator and producer. It covers four stages of any facilitation process, and the key considerations for the virtual facilitator and producer along the arc of facilitation:

1. Designing and preparing an online facilitation process:

  • Overview of the role of the facilitator and producer before, during and after a facilitation process
  • How to “de-risk” the event by tweaking the event design to make the role of the producer easier

2. Convening and onboarding participants:

  • How to provide basic technical support to participants before and during the meeting, including basic adaptations to optimize bandwidth and stability
  • Reviewing the key features of the Zoom dashboard, which have participant and producer implications
  • Troubleshooting and Security

3. Conduct the session:

  • Review of common challenges in virtual events
  • How to manage the meeting for participants to improve engagement and productivity
  • How to set up and move between breakout rooms
  • Examples of methods and tools for engagement

4. Ending the session

  • Presentation of a checklist for ending off your event/workshop/meeting

By the end of the course, you will have:

  • An improved understanding of your role as facilitator / producer of virtual meetings and events
  • A range of tools that can be used to optimize participation and engagement
  • A developed repertoire of troubleshooting tips and practices

Where, when and how much?

This short course (5 hours, including a 1-hour break) will be delivered in online via Zoom, in English. A basic familiarity with Zoom is assumed.

Date: Wednesday, 21 April 2021

Time: 09h50 – 15h00 (SAST)(Check if this time is suitable for you in your timezone here:


  • Participants from US, Canada, Europe, $150 or ZAR 2140.00 excluding VAT
  • All funders, consultants and private sector organisations, $150 or ZAR 2140.00 excluding VAT
  • Participants from not-for-profit sector in Africa/Asia/Latin America: $90 or ZAR 1280.00 excluding VAT

Only valid for 1 participant – per registration

Discounts available

  • Get a 25% discount if you sign up for the following package of 3 courses: Theory of Change + Programme Design, Monitoring, Evaluation and Learning + Designing and Managing Evaluation (Package deal: ZAR 18 296.00 excl VAT)
  • Early bird registration = 10% discount
  • Signing up 3 or more persons from one organization,
  • Signing up for a combination of 2 courses in one year (10%)

Trainers for this course

Orla Cronin is a research psychologist, facilitator, trainer and consultant to NGOs and other civil society organizations. In over twenty years of facilitating, she has developed a broad toolkit of live and virtual facilitation methods. She has a deep commitment to participatory approaches e.g. Technology of Participation, World Cafe, Agile Solution Focus, Open Space and Appreciative Inquiry.

She facilitates live (e.g. Armenian Centre for Human Rights organisational review0, virtual (e.g. Barefooot Collective “virtual writeshop”) and ‘hybrid’ workshops (e.g. WWF organisational development virtual workshop 19 organisational development practitioners globally, with 20 more joining from their ‘live’ meeting in Tanzania, and a global hybrid workshop on advocacy for Amnesty Internaional). For a full CV see:

Wilma Wessels-Ziervogel is a Managing Member and Senior Consultant at Southern Hemisphere and, oversees the training portfolio. She has an Mphil in Monitoring and Evaluation Methods from the University of Stellenbosch and an Honours degree in Organisational Psychology from UNISA. She has been working in the social development sector for more than 14 years. Wilma has a special interest in organisational development and M&E. She has provided support in the development of numerous Planning, M&E and Learning Systems and has extensive experience in course development, training and mentoring in Planning, M&E. She is a skilled facilitator and trainer, having contributed to the development and delivery of most of Southern Hemisphere’s virtual and live courses.